Frequently asked questions - Eyelash Extensions

What are eyelash extensions and how are they applied?

Eyelash extensions are single synthetic/man-made lashes or a fan of lashes (Volume Fans) applied directly to the natural lash one at a time, close to (but not touching) the lash line with a bonding adhesive. A single extension, or up to 2D-7D super fine volume fans are applied to a single isolated lash, leaving the eyelashes and eyelids to move freely. They are applied carefully, one by one using specially designed tweezers. The whole process normally takes 1 – 2.5 hours depending on how many lashes are applied and the set type.

How long do eyelash extensions last?

They lash about 4 - 6 weeks without refills – as the eyelash extension generally lasts until the natural lash falls out in its natural cycle. Not all lashes will last the 6 weeks, and you start immediately losing lashes, about 1- 5 lashes a day depending on your lash cycle, how well you look after them, and the glue used and application of the lashes. If you wish to maintain them, it is advisable to have infills applied approximately every 2 - 3 weeks (depending on how well you take care of them and your natural lash cycle).

Why do I need infills if they last up to six weeks?

Your lashes do not fall off all at once. They grow in cycles so some will have finished growing and some will be baby lashes that are starting to come out. So when you get eyelash extensions there will be lashes that are ready to fall out immediately, some over the next few days, some over the next week etc. As they start to fall off during their particular cycle, your eyelash extensions will start looking sparse until eventually they all fall off. After about 2-3 weeks you will have about half to 1/3 left depending on your lash cycle and how well you look after then. It is during this 2-3 weeks that you will get infills if you want to continue to maintain them.

Do eyelash extensions damage your natural lashes?

With new technology and readilly available high quality products and adhesives, damage to the natural lashes should be minimal or not at all. This is dependant on how well you look after your eyelash extensions and also on your own techinician's skills and knowledge. At Brows & Co, the extensions we advise is dependant on how strong and healthy your natural lashes are. We would never recommend putting on extensions that would cause major damage to your natural lashes.
All our lashes are light weight and of high quality and our adhsives used are trialled and tested. Our products are supplied direct from the manufacturer.

Is there a difference between eyelash extensions and false eyelashes?

There is a very big difference between eyelash extensions and false eyelashes. Eyelash extensions are semi-permanent applied one at a time to your own lashes while false lashes are a strip or cluster of lashes appled across your lashes line temporarily and should only last 1 day. Under no circumstances should eyelash extension adhesive be used to attach false eyelashes. This will result in major damage to your natural lashes and can cause reactions and be very painful on the eyes.

Who can have eyelash extensions?

Anyone that is not allergic to the adhesive or eyelash products and has healthy lashes can have extensions applied. If your lashes are sparse or damaged you may have to wait till your lashes grow back or use a serum to help them get healthy before having extensions. If you have sensitive eyes that water alot or you scratch them a lot, while you may still get extensions, the scratching or watering eyes may lead to damage or the extensions not lasting as long as they should. Below are some instances where eyelash extensions may not be suitable for you: - If you’ve had an allergic reaction to gel pads or the adhesive used to apply eyelash extensions - You have eye infection or any condition that affects your eyes and/or lashes in any way - You’ve recently had cosmetic eye surgery or treatments such as eyeliner tattoos, lash perms or laser surgery - You can’t lie on your back for extended periods due to injury or other reasons - Your eyes are sensitive and/or prone to redness, swelling, itching and watering - You can’t keep your eyes still and completely closed for any reason - You have unrealistic expectations regarding eyelash extensions – it’s important to remember that the length and thickness of extensions used will be limited to the strength of your natural eyelashes.

Can I have eyelash extensions if I am pregnant?

Eyelash extensions are a safe and non-invasive cosmetic procedure. In saying this, we do not recommend that pregnant women who have never had eyelash extensions before, or those who are not familiar with our glue, test out the procedure during their pregnancy. We do insist that a patch test is completed at least 1 week prior to the treatment going ahead.

Can I get an allergic reaction?

Allergic reactions to the adhesive are very rare (1 in several thousand) and when it does happen it is easily treated by removing the extensions. In saying this, there is no way of knowing if you will be allergic to the procedure or not unless you have had a reaction to it previously. If it is your first time getting extensions, than we advise that it you may get a reaction, and if it does, we cannot be held responsible but we will offer a free removal. Even if you have had extensions before, you can still develop a reaction to the procedure. If this happens again, it is outside our control and we cannot be held responsible but we will offer a free removal.

How do I look after my Extensions?

To keep your lashes lasting longer and your lashes healthy: - Refrain from touching your lashes or playing with them. - Avoid all forms of extreme humidity for 48 hours afterwards, such as saunas, steam facials. - Don’t rub/scratch your eyes, pull on the extensions or sleep face down on them. - Do not use eyelash curlers or perm the lash extensions - Avoid mascara and heavy makeup/liner on the actual extensions. - Only use oil-free cleansing and foaming products on the facial area and around the eyes and clean around them daily - Brush your lashes gently with the supplied lash brush, fluff them up and keep them neat - Avoid using cotton tips or balls around the eyes, as the lint from them can get caught in the extensions - Have an infill performed every 2 - 3 weeks to maintain them. Keeping them clean is very important to avoid contracting infections and it will help them last longer. You can check out our beautorial on how to clean eyelash extensions properly at www.

Frequently asked questions - Eyebrow Feathering

What is Eyebrow Feathering?

This is one of the latest cosmetic tattoo techniques available for eyebrows. Also known as Microblading, the technique uses a row of needles placed in a line to imitate a small balde. This 'blade' is used to imprint ink into the eyebrows to give fine, thin, naturally hair strokes into the eyebrows and imitates real eyebrow hairs.

Can I get Eyebrow Feathering if I have an eyebrow tattoo already?

It depends on how dark the previous tattoo is and what you want to acheive with our eyebrows. There are ways that we can correct the shape and colour but this will require extra work and may cost more.

If the eyebrow has faded significantly, then eyebrow feathering can be done on top of the old tattoo.
Each case is dependant on the individual eyebrow and you can contact Theresa on 0437 177 777 or send us a message for advice on what can be done.

Is it painful?

There is some pain involved and everyone's pain threshhold is different. Anaesthetic is available and does reduce the pain considerably. Unlike the traditional needle and rotary gun method, the featering creates thin strokes on the surface of the skin and is considered less painful.

How long does it last?

Eyebrow feather (microblading) imprints the pigment onto the surface of the skin without going too deep to make natural real hair-like strokes. This means the pigment does not stay as long as the traditional shading methods. Most of our Brows & Co clients on average come back every 1-2 years to get a maintenance touch-up. Excusive to Brows & Co clients only, our 1-2 year maintenance touch-up is only $150. For clients coming from another artist, Theresa can quote an initial touch-up price and then this first touch-up with Theresa, you can take advantage of the exclusive Brows & Co 1-2 year maintenance touch-up.

How long does it take to Heal?

Initially after your eyebrow feathering session, the eyebrow strokes will look darker as with all fresh tattoos. They take about 4-7 days to heal where the eyebrows will scab (in most instances this is very minimal and hardly noticeable) and peel off. During the peeling off stage, clients are advised not to peel the tattoo off themselves as this will take away the pigment and may result in scarring. After about 7 days the tattoo will heal and the colour will have faded up to 40%. Some areas may have faded more that others and it is adviseable to come back for your 1-3 month touchup to fix any issues or uneveness of pigment and to imprint more ink.

What is the aftercare?

To look after the eyebrow feathering, clients are instructed to buy a tube of Bepanthen Cream, which is a barrier and antiseptic cream to apply to the eyebrows. You can buy this cream at any Chemist or Theresa provides this cream for sale at $9 a tube which is cheaper than buying it from the Chemist. This cream is applied at a minimum morning and night and before you wash your face or have a shower. You will be provided with aftercare instructions which will explain further what you need to do to take care of your eyebrows.

Can I get my eyebrows feathered if I am pregnant?

Unfortunately we do not perform this procedure on pregnant women or women that are still breast feeding.

How long will the process take?

The process will take anywhere from 1.5-2 hours. This will cater for a consult, application of anaesthetic, shaping the eyebrows and the feathering procedure.

What is the process of eyebrow feathering?

When you come in for your eyebrow feathering, Theresa will consult with you on what you wish to acheive with your eyebrows, work with you to give you the perfect shape you want that is suitable for your face and eye features, and choose an appropriate colour. Anaesthetic will be used to numb the area and the Feathering will be performed once you are happy with the shape Theresa has drawn for you.

How do my Eyebrows get shaped?

When looking at what shape to do for a client, Theresa will take into account the clients facial features and provide advice on what would be suitable. In the end it is up to the client to decide what they want and what they are happy with. Theresa usually accesses the natural eyebrow and tries to choose a shape that will naturally incorporate the natural eyebrow as much as possible. She will freehand draw on one side and when the client is happy with the shape, she uses the 'thread' method to measure the second eyebrow and make it as similar to the first eyebrow as possible.



11A Mavis Avenue

Peakhurst  NSW 2210

0437 177 777


Bookings by appointment only

Monday - Saturday

9:00am - 7:00pm



12 Dulwich Street

Bennett Springs  WA 6063

0434 262 864


Bookings by appointment only 

Monday - Friday : 10am - 6pm

Sat & Sun: 10am - 4pm


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